FountainPen User Guide

Opening FountainPen

1. Open Microsoft Teams
2. Click Apps in the left sidebar
3. Search for FountainPen or find it under "Built for your org"
4. Click Add to install (first time only)
5. FountainPen will appear in your Teams chat list

Supported File Types

FountainPen currently supports:

• Microsoft Word documents (.docx format)
• Documents must be under your plan's page limit (typically 100-250 pages)

How to Upload

1. Open FountainPen in Teams
2. Click the paperclip icon or drag and drop your document
3. Select your .docx file
4. Click Send

What Happens After Upload

1. Document Validation: FountainPen checks your document format and page count
2. AI Analysis: The document is analyzed for legal issues, clarity, and compliance
3. Tracked Changes: AI generates professional tracked changes (redlines)
4. Commentary: Detailed comments explain each suggested change
5. Delivery: You receive the reviewed document with all changes tracked

Tracked Changes (Redlines)

FountainPen uses Microsoft Word's native tracked changes feature to show:

• Insertions: New text suggested by the AI (shown in color with underline)
• Deletions: Text recommended for removal (shown with strikethrough)
• Replacements: Improved wording or corrections

Comments

Each significant change includes a comment explaining:

• Why the change was suggested
• Legal or grammatical reasoning
• Best practice recommendations
• Compliance considerations

Key Findings

FountainPen identifies and highlights:

• Missing or incomplete clauses
• Ambiguous language
• Inconsistent terminology
• Compliance issues
• Formatting improvements

Accepting or Rejecting Changes

1. Open the reviewed document in Microsoft Word
2. Go to the Review tab
3. Use Accept or Reject buttons to process each change
4. Read the associated comments for context
5. Make your own additional edits as needed

Best Practices

• Review all changes: Don't accept all changes blindly - review each one
• Read comments: Comments provide valuable legal context
• Verify accuracy: Ensure AI suggestions align with your specific requirements
• Customize: Feel free to modify AI suggestions to fit your needs

Usage Limits

Your organization has specific limits based on your subscription plan:

• User Limit: Maximum number of people who can use FountainPen
• Document Limit: Maximum documents per month
• Page Limit: Maximum pages per document and per month

Checking Your Usage

FountainPen automatically shows your current usage when you upload a document:

• "📊 Usage: 47/100 documents this month"
• "📄 This document: 23 pages (limit: 150 pages/document)"
• "📈 Remaining: 53 documents this month"

Your Data is Protected

• No AI Training: Your documents are never used to train AI models
• Secure Processing: All documents are processed securely and deleted after delivery
• Tenant Isolation: Your organization's data is completely isolated from other users
• Microsoft Authentication: Only authenticated users in your organization can access FountainPen
• Audit Trail: All usage is logged for compliance purposes

Document Preparation

• Use .docx format: Ensure your document is in Microsoft Word format
• Clean formatting: Remove excessive formatting that might interfere with analysis
• Complete documents: Upload complete drafts for comprehensive review
• One document at a time: For best results, upload documents individually

Maximizing Value

• Review early drafts: Catch issues before they become problems
• Use for templates: Improve your standard templates with AI insights
• Learn from comments: Use AI feedback to improve your drafting skills
• Iterate: Upload revised versions to ensure all issues are addressed

How long does processing take?

Most documents are processed in 2-5 minutes. Larger or more complex documents may take longer.

Can I upload PDFs?

Currently, FountainPen only supports .docx (Microsoft Word) files. Convert PDFs to Word format before uploading.

What if I exceed my document limit?

You'll receive a notification when approaching your limit. Contact us to discuss your plan if needed.

Can I use FountainPen on mobile?

Yes! FountainPen works in the Microsoft Teams mobile app. Simply upload documents from your mobile device.

Is my data secure?

Absolutely. Your documents are processed securely, never used for AI training, and automatically deleted after delivery.