Support

Need help with FountainPen? We're here to assist you with any technical issues or questions.

Support Resources

Documentation

Contact Support

Phone: 1800 749 294

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM AEST

Response Times

We aim to respond to all support requests within:

  • Critical issues: 2 business hours
  • High priority: 4 business hours
  • Normal priority: 24 hours

Submit a Support Request

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